ClarityVibes Privacy Policy

Last Updated: November 27, 2024

Our Commitment to Your Privacy

At ClarityVibes, we understand the deeply personal nature of our services and are committed to protecting your privacy and maintaining the confidentiality of all client information. This privacy policy outlines how we collect, use, protect, and handle your personal information.

Information We Collect

We collect:

    Basic personal information (name, contact details)
  • Session notes and records
  • Appointment scheduling information
  • Payment information
  • Emergency contact information (if provided)

Confidentiality and Security

Session Confidentiality

    All sessions are strictly confidential
  • Session content is never shared with third parties without your explicit written consent
  • Our practitioners are bound by professional confidentiality obligations
  • Session recordings, if any, are encrypted and stored securely
  • Notes from sessions are stored in encrypted format

Data Security Measures

    End-to-end encryption for all communications
  • Secure, encrypted servers for data storage
  • Regular security audits and updates
  • Strict access controls for staff members
  • Multi-factor authentication for all system access

Exceptions to Confidentiality

We are legally required to break confidentiality only in specific circumstances:

    Imminent risk of harm to self or others
  • Suspected abuse of children, elderly, or vulnerable adults
  • Court order or subpoena
  • Insurance billing requirements (minimal necessary information only)

Data Usage

Your information is used solely for:

    Providing and improving our services
  • Scheduling appointments
  • Processing payments
  • Maintaining treatment records as required by law
  • Communication about your care

Data Retention

    Session records are maintained for the period required by law
  • Personal information is retained only as long as necessary
  • You may request deletion of your information subject to legal requirements

Your Rights

You have the right to:

    Access your personal information
  • Request corrections to your information
  • Receive a copy of your records
  • Withdraw consent for certain data uses
  • Request deletion of information (where legally permissible)
  • Be informed of any data breaches affecting your information

Third-Party Services

    We use select third-party services for essential operations (payment processing, scheduling)
  • All third-party vendors are bound by strict confidentiality agreements
  • We share only minimal necessary information with these services
  • No session content is ever shared with third parties

Changes to Privacy Policy

We may update this privacy policy periodically. Changes will be posted on our website and significant changes will be communicated directly to clients.

Contact Information

For privacy-related questions or concerns, contact our Privacy Officer at:

Compliance

ClarityVibes complies with all applicable privacy laws and regulations, including:

    Health Insurance Portability and Accountability Act (HIPAA)
  • State privacy laws
  • Professional licensing board requirements